Contact Us

Have you looked at our FAQs to see if your question has already been answered? If not, please call, email or write to us. 

Call us

All lines are open Monday - Friday 9am - 5pm and Saturday 9am - 1pm unless specified otherwise.

Quotes and Sales
0800 032 4791

Customer Service
0345 603 0380

Renewal Hotline
0345 603 7063

Payment Queries
0345 603 0380

24 hour Claims Helpline
0345 603 0390

Optional Extras Claims:

24 hour Breakdown Assistance Cover
0800 028 8279

Personal Injury Cover
0345 603 1683

Car Hire Cover
0345 603 7061

Motoring Legal Protection
0345 603 1972

Email us

Please include your name, postcode and customer reference number. We normally respond to emails within 3 working days.

Write to us

esure broker
The Equinox
19 Cadogan Street
G2 6QQ

If you have a complaint, please write to:

Customer Relations
esure broker
The Observatory

You can view our full complaints procedure here.

Legal details

esure broker limited is a wholly owned subsidiary of esure Services Limited which is a part of the esure Group of companies. esure broker limited, trading as esure broker, is a limited company registered in England and Wales. esure broker Limited’s registered company number is 07464424, and its registered office is at The Observatory, Castlefield Road, Reigate RH2 0SG.

esure broker Limited’s VAT registration number is 974 8812  67. Email address:

esure broker Limited is an appointed representative of esure Services Limited registered in England and Wales number 02135610 and its registered office is at The Observatory, Castlefield Road, Reigate, Surrey, RH2 0SG. esure Services Limited is authorised and regulated by the Financial Conduct Authority with register number 312063. The Financial Conduct Authority website, which includes a register of all regulated firms, can be visited at, or they can be contacted by calling 0800 111 6768.