About esure broker

esure has over 10 years’ experience in the car insurance market and offers cover to thousands of responsible drivers across the UK. With esure broker, we want to give a broader mix of drivers access to our well-established brand and the superior service that we strive to offer to every one of our customers.

How does esure broker work?
No single car insurer can offer cover to every driver, which is why there are so many insurers to choose from as they target different types of motorist. We have carefully selected a panel of insurers to join esure broker that offer insurance to drivers who don’t fit esure’s usual underwriting criteria. So a driver with say a high value, high performance car or a number of recent claims on their record could still be part of esure with esure broker.

Will I have an esure car insurance policy?
No, you won’t have an esure policy but you’ll be an esure broker customer. Your car insurance policy will be underwritten by one of the insurers on our select panel. Rest assured though, you’ll be able to contact us at any point during the year and we’ll work hard keep you on the move.  

Complaints Management
esure broker complaints are received by the esure Group, are managed by esure Insurance Limited and relate to esure, Sheilas' Wheels, First Alternative, esure broker, Sheilas' Wheels Broker, Sheilas’ Wheels Broker Model Driver, Halifax Car Insurance and Sainsbury's car insurance.

You can find out more information by viewing our Complaints Management page or by viewing our Complaints Procedure.

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